Legal
Privacy Policy
Last updated: 26 October 2026
Draft notice: this is a starter privacy policy for development purposes. It must be reviewed and customised by the company before publishing.
1. Information we collect
When you submit a care request, job application or contact message through this website, we collect the details you provide — such as your name, phone number, email address, the nature of your enquiry, and any CV or documents you attach with a job application.
2. How we use your information
We use this information only to respond to your enquiry, assess job applications, arrange or discuss care services, and maintain records of our communication with you. We do not sell your personal information.
3. Who can see your information
Your information is accessible only to authorised members of our team who need it to handle your request. Where care services are involved, relevant details may be shared with the caregiver assigned to your loved one, with your knowledge.
4. Data retention and security
We keep personal information only for as long as necessary for the purposes described above. Reasonable technical and organisational measures are used to protect stored records against unauthorised access.
5. Cookies and analytics
This website may use essential cookies for basic functionality. If analytics tools are added later, this section will be updated accordingly.
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us through the contact page, subject to applicable law.
7. Contact
Questions about this policy can be sent via the contact page. Official company contact details will be published here once confirmed.